shipping information

How much does shipping cost?

Shipping costs are calculated based on the weight of the package, the destination and the shipping method chosen. Shipping costs are displayed at checkout before final payment.

How long does shipping take?

Standard Shipping - DHL: Estimated delivery time is 1-3 business days for domestic orders and 2-4 business days for international orders.

Which company does the shipping?

We ship with DHL.

Is the shipping insured?

Yes, our deliveries are 100% insured.

Do I receive shipment tracking?

Once your order has been shipped, you will receive a confirmation email with the tracking information. You can track your package using the tracking number provided.

Where will it be shipped to?

We ship internationally!

return information

Can I return my items?

Yes. With us you have a 14-day right of return. After receiving the goods, you can easily return the item within 14 days.

My item is defective, what now?

If you find any defects in the product quality, you have the option of returning the item to us within 14 days.

Who bears the return costs?

The return costs are usually borne by the buyer unless there is a defect or a manufacturing error.

payment information

What payment options do I have?

With us you can pay with all common payment methods, such as PayPal & Klarna or credit card.

Is my payment secure?

Yes, we only work with well-known and trusted payment providers.

Do you have any further questions?

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